Privacy Policy
Effective Date: 4/21/2026 | Last Updated: 4/21/2026
Welcome to Stephenson Whiskey Vaults ("Company," "we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at whiskeyvaults.com (the "Site") and make purchases from us.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our Site.
1. Information We Collect
We collect information you provide directly to us, as well as information collected automatically when you use our Site.
Information You Provide to Us:
Order and account information: When you place an order or create an account, we collect your name, billing and shipping address, email address, phone number, and payment information (processed securely through Squarespace's payment partners — we do not store your full credit card number).
Communications: If you contact us by email or through our contact form, we collect your name, email address, and the content of your message.
Marketing preferences: If you sign up for our newsletter or promotional emails, we collect your email address and any preferences you provide.
Information Collected Automatically:
Usage and device data: Our Site automatically collects information such as your browser type, operating system, IP address, referring URLs, and pages visited.
Cookies and similar tracking technologies: We and our service providers use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze site traffic, and serve relevant content. You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect Site functionality.
Transaction and analytics data: We collect data on purchases, browsing behavior, and interactions with our Site to improve our services and product offerings.
2. How We Use Your Information
We use the information we collect for the following purposes:
Order fulfillment: To process, fulfill, and ship your orders; send order confirmations and shipping updates; and handle returns, exchanges, and refunds.
Customer support: To respond to your questions, comments, and requests.
Account management: To create and manage your customer account, if applicable.
Marketing communications: To send you promotional emails, product updates, and special offers — but only if you have opted in or are an existing customer (where permitted by law). You may opt out at any time.
Site improvement: To analyze usage trends, troubleshoot technical problems, and improve our Site's functionality and user experience.
Legal obligations: To comply with applicable laws, regulations, and legal processes, including tax reporting and fraud prevention.
Security: To detect, investigate, and prevent fraudulent transactions and other illegal activities.
3. Sharing of Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
Service providers: We share data with trusted third-party vendors who assist us in operating our Site and fulfilling orders. These include Squarespace (website platform and commerce tools), payment processors (such as Stripe or PayPal), shipping carriers (such as USPS, UPS, or FedEx), and email marketing platforms. These providers are contractually obligated to protect your information and use it only to perform services on our behalf.
Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of our business, customers, or others.
Business transfers: If we are involved in a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction. We will notify you via prominent notice on our Site of any change in ownership or use of your personal information.
4. Payment Information
All payment transactions on our Site are processed by Squarespace's secure payment infrastructure, which may include third-party payment processors such as Stripe. We do not directly collect or store full credit card numbers or sensitive payment data. Payment processing is governed by the privacy policies of those processors. We encourage you to review Squarespace's Privacy Policy at squarespace.com/privacy for more information.
5. Cookies and Tracking Technologies
We use the following types of cookies on our Site:
Strictly necessary cookies: Required for the Site to function properly (e.g., shopping cart, session management).
Analytics cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics).
Marketing/advertising cookies: Used to deliver relevant advertisements and track campaign effectiveness (e.g., Meta Pixel, Google Ads).
You can manage or disable cookies through your browser settings. To learn more about cookies generally, visit allaboutcookies.org.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including for order history, legal compliance, dispute resolution, and enforcement of our agreements. Typically, we retain transaction records for a minimum of 7 years to comply with tax and accounting requirements. When your information is no longer needed, we take reasonable steps to delete or anonymize it.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
Access and portability: Request a copy of the personal information we hold about you.
Correction: Request that we correct inaccurate or incomplete data.
Deletion: Request that we delete your personal information, subject to certain legal exceptions.
Opt-out of marketing: Unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in any email we send, or by contacting us directly.
Cookie preferences: Manage your cookie settings through your browser or our cookie consent tool (if applicable).
To exercise any of these rights, please contact us at derick@whiskeyvaults.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
California Residents: If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale of personal information. We do not sell personal information. To submit a request, contact us at the information below.
Colorado, Virginia, and Other U.S. State Residents: If you reside in a state with applicable consumer privacy laws, you may have similar rights to those described above. Please contact us to exercise your rights.
8. Children's Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly. If you believe we have inadvertently collected information from a child, please contact us immediately.
9. Security
We take reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or destruction. Our Site is hosted on Squarespace's secure infrastructure, which uses SSL/TLS encryption for data transmission. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our Site may contain links to third-party websites (for example, social media platforms or shipping carrier tracking pages). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Stephenson Whiskey Vaults
992 FM 1970 Carthage, TX 75633
derick@whiskeyvaults.com
(903) 754-5006